Inflectra Launches Accelerator Services Suite to Help Customers Adopt SaaS Solutions in their Business Strategies Inflectra Accelerators streamlines professional services, enabling current Inflectra SaaS product users to adopt solutions easier, faster, and with lower risk
Washington, D.C.
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November 10, 2022 09:00 AM Eastern Standard Time
Inflectra, a leading maker of IT Software Lifecycle Management Solutions, today announced the launch of 'Inflectra Accelerators,' a set of new predefined professional service solutions that help customers speed up deployment and adoption of Inflectra products SpiraPlan & Rapise, increasing their ROI. The new accelerator services will be delivered by Inflectra’s global solution partner network.
"From our founding, we have been very clear as a company that our strength is in creating powerful and easy-to-use platforms that help customers deliver quality in their software development lifecycles,” said Inflectra CEO Adam Sandman. “We are excited to bring more robust professional services to our customers. The benefit for our customers is that we can help them speed up and streamline their efforts when adopting SpiraPlan and Rapise. We anticipate that the program will significantly benefit our channel partners by increasing the number of projects that we will provide to them. Inflectra’s partners will be able to meet new clients, develop new relationships, and see the value of Inflectra’s partner program as one of their most important business development channels.”
Unlike traditional professional services, provided on an open-ended hourly basis, each set of Inflectra’s accelerators includes a predefined set of business objectives, process consulting and training activities, and tangible deliverables offered at a fixed price to customers. These new accelerators do not replace Inflectra’s legendary customer support or other existing services but provide a way for smaller organizations and teams to take advantage of the expertise of Inflectra’s partner network. Customers who implement the Inflectra Accelerator solutions will improve their product quality, speed up time-to-market, and reduce overall software delivery risk.
"Our main goal is customer satisfaction, and with this new solutions program, we can effectively track the goals and value our clients gain from utilizing the Inflectra platforms,” said Inflectra's Head of Learning Development, Dr. Siram Rajagopalan. “Inflectra Accelerators also allow us to provide consulting services and platform customization to a much larger pool of business leaders and customers than before.”
After purchase, customers will be contacted by an Inflectra-appointed solutions partner to begin implementation of the Accelerator services. Partner selections are based on the geographical location of the customer, language preference, services included in the specific accelerator, and the level of the partner in Inflectra’s program (platinum, gold, or silver). Inflectra believes this approach will ensure that selected partners are certified in Inflectra products and have the necessary skills, abilities, and expertise to assist the customer.
"The majority of Inflectra customers who purchase our products do so because of the simplicity and transparency of pricing; however, they are reluctant to purchase professional services because of the unknown cost and scope," says Infectra's Director of Global Alliances, Jessica Moore. "With the structure of the new accelerators, we are providing more value to both our customers and partners."
Inflectra Accelerators will be available on the Inflectra website for purchase and can seamlessly be added to any pre-existing customer package or SaaS solution. For more information, visit: https://www.inflectra.com.
Inflectra offers a suite of intuitive, turnkey enterprise solutions to manage the entire software lifecycle. Its industry-leading products for application test management, test automation and lifecycle management. Among our most popular products are SpiraPlan, giving you the ability to synchronize what matters, with agile program development; and Rapise, providing fast and easy test automation for everything—web, mobile, desktop, and APIs. Founded in 2006 and headquartered in the United States, Inflectra now has offices in more than 10 countries, along with a global partner network that covers more than 5,000 customers worldwide. Learn more at www.inflectra.com.
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